Book Early & Save! Free Airport Pickup for 4+ Day Packages

View

Terms & Conditions

Please read carefully before booking with us

Last updated: June 29, 2025

These terms and conditions govern your use of the I-Xplor Caribbean Tours website and the services we provide, including vacation packages, private tours, and travel consultations. By accessing our website or booking with us, you agree to these terms.

Booking Terms and Conditions

  • A deposit or full payment is required to confirm your booking.

  • All prices are listed in U.S. Dollars (USD) unless otherwise stated.

  • Final payment must be received by the due date provided during booking.

  • We reserve the right to cancel any reservation if full payment is not received on time.

Cancellations and Refunds

  • Cancellations made more than 14 days before the service date may be eligible for a partial refund.

  • Cancellations made less than 14 days before the tour date are non-refundable.

  • No-shows or late arrivals will not be refunded.

  • We reserve the right to cancel any service due to weather, safety concerns, or insufficient participants. In such cases, you will be offered an alternative or a full refund.

Changes to Bookings

  • You may request a change to your booking (e.g. date, time, participant details) up to 7 days before your scheduled tour. We will do our best to accommodate you, subject to availability.

  • Changes made less than 7 days before the tour are not guaranteed and may incur additional fees.

Travel Documents and Responsibilities

  • It is your responsibility to ensure that you meet all visa, passport, and health requirements for your trip.

  • We are not liable for missed tours or services due to incomplete travel documentation.

Liability Disclaimer

  • I-Xplor Caribbean Tours acts as an agent for third-party providers such as hotels, transportation companies, and tour guides.

  • We are not responsible for any injury, loss, damage, accident, delay, or irregularity caused by third-party services or force majeure (e.g. weather, strikes, government actions).

  • Participation in tours and activities is voluntary and at your own risk.

Health and Safety

  • Some tours may involve physical activity. You are responsible for assessing your own fitness and health conditions.

  • Please notify us in advance of any medical conditions or special requirements.

  • We reserve the right to deny participation in a tour if we believe it may jeopardize your safety or the safety of others.

Privacy and Data Use

  • We respect your privacy and protect your personal information. Please review our Privacy Policy for full details.

  • By using our services, you agree that we may collect and use your data for booking and marketing purposes in accordance with our privacy policy.

Please review our full Privacy Policy to understand how we handle your personal data.

Intellectual Property

  • All content on this website, including text, images, videos, and branding, is the property of I-Xplor Caribbean Tours unless otherwise stated.

  • You may not copy, reproduce, or distribute any content without our written permission.

Governing Law

These Terms are governed by the laws of Jamaica. Any disputes will be handled in the jurisdiction of Jamaican courts.

Changes to These Terms and Conditions

We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Continued use of our services after changes means you accept the revised Terms.

Travel Insurance

We strongly recommend that all guests purchase comprehensive travel insurance that includes coverage for cancellations, medical emergencies, personal belongings, and unforeseen interruptions. I-Xplor Caribbean Tours is not responsible for any costs incurred due to travel delays, missed flights, injuries, or loss of personal items.

Behavior and Conduct

Guests are expected to behave respectfully and responsibly during all tours and activities. We reserve the right to remove any participant from a tour or service without refund if their behavior is deemed disruptive, unsafe, or inappropriate to staff, other guests, or the public. By using our services, you agree to comply with these terms and conditions.

Children and Minors

Children under the age of 18 must be accompanied by a parent or legal guardian. Some tours may have age restrictions due to safety or difficulty level; please check individual tour descriptions or contact us for clarification.

For general information about online terms and conditions, you may visit TermsFeed, a resource for understanding digital service agreements.

all about us

About I-Xplor Caribbean Tours

At I-Xplor, we curate immersive experiences that capture Jamaica’s essence. With personalized adventures, we unlock hidden gems ourselves and show you the highlights.
More about us

Give us a shoutout

Contact Us

40 Second Street, Newport West, Kingston, Jamaica

info@ixplorcaribbean.com

+1 (876) 287-3496

Contact us now

You’ve got email

Newsletter Signup

Please sign up here to receive a newsletter listing all our latest jobs, offers and updates.


    Accommodations

    All-Inclusive Hotels

    All-inclusive hotels in Jamaica offer meals, drinks, and water activities—all in one place.

    View More

    Apartments

    Apartments in Jamaica offer comfort and flexibility — ideal for longer stays.

    View More

    Boutique Hotels

    Our selection of boutique hotels in Jamaica offers stylish comfort and personalized service for guests.

    View More

    Villas

    Villas in Jamaica offer luxury and privacy — ideal for families or groups.

    View More

    Excursions

    20% Off
    Learn More

    ATV & Secret River Adventure

    A thrilling ATV and river adventure in Jamaica—perfect for families and friends to create lasting memories.

    Learn More

    Bamboo Rafting Rio Grande River Adventure

    One of Jamaica’s best river tours aboard a traditional bamboo raft, complete with authentic Jamaican cuisine.

    Learn More

    Blue Hole Jamaica

    Blue Hole Jamaica is a series of natural limestone sinkhole with secluded and relatively untouched falls near Ocho Rios.

    Learn More

    Bob Marley Mausoleum & Dunn’s River Falls

    Bob Marley Mausoleum & Dunn’s River Falls combines culture and adventure, merging history and relaxation at two remarkable Jamaican destinations!

    Learn More